Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa Coburn

Melissa Coburn

May 21, 2024

5  out of  5
rating by Melissa Coburn
"Jake was absolutely amazing! Customer service and efficiency was 10/10! And I got a great deal to insure our new cars!"
We responded:
"Melissa, I'm thrilled you had an amazing experience with us! I'm glad you found our customer service and efficiency top-notch, and I'm pleased we could provide you with a great deal on insuring your new cars. Thank you for choosing our office for your insurance needs! Jake Gray - State Farm Insurance Agent, Valrico, FL"
Profile photo of Adam Bryan

Adam Bryan

April 21, 2024

5  out of  5
rating by Adam Bryan
"Jacobs office takes care of all his clients the best in the area!!"
We responded:
"Adam, we are always happy to receive stellar reviews like this highlighting our team! We are always striving to ensure that we are creating an experience of a lifetime, so we are happy to hear that we delivered! Thank you so much for taking your time to leave us feedback & we are very excited to welcome you back soon! - Jake Gray - State Farm Insurance Agent | Valrico, FL"
Profile photo of Mary Beth Gray

Mary Beth Gray

April 20, 2024

5  out of  5
rating by Mary Beth Gray
"Jacob and his team give personal and professional service! He saved us money on our car insurance and calls us with any updates to our account. He is a fantastic agent! I would highly recommend him to anyone!"
We responded:
"Mary Beth, your review means a lot to me. Providing personal and professional service is what I strive for with every client. I'm glad I could help you save money on your car insurance and keep you informed with any account updates. Your recommendation is greatly appreciated, and I'm thankful for your trust in me as your agent. If you ever need further assistance or have any questions, please don't hesitate to reach out. I'm here to support you however I can. - Jake Gray - State Farm Insurance Agent, Valrico, FL"
Profile photo of Jeremy Gray

Jeremy Gray

April 20, 2024

5  out of  5
rating by Jeremy Gray
"Jacob and Bianca have been my agents for years. Couldn’t ask for a better team!"
We responded:
"Jeremy, thank you for sharing your experience with Jacob and Bianca! Our office loves being your good neighbor. - Jake Gray - State Farm Insurance Agent"
Profile photo of bryce dees

bryce dees

April 19, 2024

5  out of  5
rating by bryce dees
"The REAL Jake from State Farm!! I’ve personally known him for years and he treats me and all his clients with the best care. Always going above and beyond to help people. Outstanding agent to work with!"
We responded:
"Thank you, Bryce, for the amazing review! Our team works hard to provide a great insurance experience in Valrico and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship! - Jake Gray - State Farm Insurance Agent"
Profile photo of Trevor Reddell

Trevor Reddell

April 19, 2024

5  out of  5
rating by Trevor Reddell
"Very knowledgeable resource absolute hustler in responsiveness 10/10"
We responded:
"Trevor, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Valrico, FL. - Jake Gray - State Farm Insurance Agent"
Profile photo of Daniel Travelstead

Daniel Travelstead

April 19, 2024

5  out of  5
rating by Daniel Travelstead
"Was looking for new home insurance and Jake gave me an incredible bundle deal on both home and auto that was a combined much lower rate than Progressive who I was with previously. He made everything extremely simple in switching over and always picks up the phone or emails back far quicker than any other insurance agent I’ve ever had. Couldn’t recommend him more!"
We responded:
"It was a pleasure working with you, Daniel. I'm glad I could provide you with an excellent bundle deal for your home and auto insurance needs, especially at a lower rate than your previous provider. Your recommendation means a lot to me, and I appreciate your trust in my services. If you ever have more questions or need assistance, feel free to reach out. We're here to help! - Jake Gray - State Farm Insurance Agent, Valrico, FL"
Profile photo of nicholas lakso

nicholas lakso

April 18, 2024

5  out of  5
rating by nicholas lakso
"Jake just might be the best State Farm agent you could ever ask for. This guy doesn't just care about your car or home insurance, he cares about your family and making sure you have everything in line in order to protect them. Highly recommend stopping by or giving them a call for a quote."
We responded:
"Hi Nicholas, thank you for your kind words. Our office always goes above and beyond and we're happy to ensure not just your insurance needs are met, but also that your family is protected. Recommendations like yours are invaluable, and I'm sure your agent would be delighted to hear your positive feedback. If there's anything else you need or if you have any questions, feel free to reach out. - Jake Gray - State Farm Insurance Agent"
Profile photo of Christine Staine

Christine Staine

April 12, 2024

5  out of  5
rating by Christine Staine
"Jake and his team are awesome!! Top notch customer service. The staff are very friendly, efficient and accommodating! They treat us like family. If anyone is speaking insurance, give them call!!"
We responded:
"We are overjoyed by reviews like this, Maria! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years! - Jake Gray - State Farm Insurance Agent"
Profile photo of Aaron Singh

Aaron Singh

April 11, 2024

5  out of  5
rating by Aaron Singh
"Bianca gave the best and most comfortable service ever. I recommend anyone who is looking for insurance to hop on this train! She made everything clear, easy, straightforward! I can’t say anything else but thank you! State Farm gained a long term customer🙌🏻"
We responded:
"Aaron, we deeply appreciate your review and the time you took to provide feedback! Our top priority at the office is to offer excellent insurance solutions, and we're thrilled you had a positive experience! Serving you with exceptional customer care has been an honor, and we look forward to continuing to meet your insurance requirements in the future! - Jake Gray - State Farm Insurance Agent | Valrico, FL"
Profile photo of Anthony Zerbo

Anthony Zerbo

April 11, 2024

5  out of  5
rating by Anthony Zerbo
"Jake and his team are awesome. They make the big headache of insurance.Easy! They actually CARE that you are insured properly in the event something occurs."
We responded:
"Thank you for the wonderful review, Anthony! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family! - Jake Gray - State Farm Insurance Agent"
Profile photo of Chelsea Lewis

Chelsea Lewis

April 11, 2024

5  out of  5
rating by Chelsea Lewis
"Employees are always happy to help and very informative, great attitudes and very helpful knowledgeable individuals."
We responded:
"We love seeing reviews like this, Chelsea! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! - Jake Gray - State Farm Insurance Agent"
Profile photo of Loni D

Loni D

February 28, 2024

5  out of  5
rating by Loni D
"I’ve been with State Farm for years & when I moved, I found this location. Jacob Gray’s office is responsive, and kind you will not find a better more knowledgeable agent!"
We responded:
"Alondra, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Profile photo of Jason Hernandez

Jason Hernandez

February 19, 2024

5  out of  5
rating by Jason Hernandez
"Switching to State Farm with Jake as my agent was a game-changer. He made the process seamless, saved me money, and improved my coverage. Jake’s professionalism, knowledge, and genuine care for my needs were evident throughout our interactions. Highly recommend for anyone looking for personalized and efficient insurance services. Thanks, Jake, for the peace of mind and great savings!"
We responded:
"We are grateful for the amazing review, Jason! It's great to hear we improved the insurance experience for you through seamless processes, coverage that works for you, and money savings! We truly care about our customers and want to make sure they are satisfied in every aspect! Thank you for trusting us with your insurance needs and we’re glad to have you as part of the Jake Gray State Farm Family!"
Profile photo of ahadick

ahadick

February 18, 2024

5  out of  5
rating by ahadick
"Absolutely the best service of any/every agent I have had in 40 years of having to pay my own bills. Jake calls me out of the blue with advice and updates including ways to improve coverage at a better cost. I truly feel Jake has my best interest at heart."
We responded:
"Thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Profile photo of Kamila Mercado

Kamila Mercado

February 17, 2024

5  out of  5
rating by Kamila Mercado
"Jake from state farm is the best!"
We responded:
"Kamila, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Valrico, FL."
Profile photo of Steven Do

Steven Do

February 13, 2024

5  out of  5
rating by Steven Do
"Jake helped me through the consultation and guided me. All the knowledge, insight, and advice he gave showed me what is needed and what is best for me. Honestly I’ve never been more informed!"
We responded:
"Thank you for the five-star rating, Steven! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
Profile photo of Stephanye Ann

Stephanye Ann

February 13, 2024

5  out of  5
rating by Stephanye Ann
"Jake was very patient and took the time to answer any and all questions we had! He was very thorough when explaining the things we didn’t quite understand. Highly recommend this State Farm office!"
We responded:
"Stephanye, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of austin thompson

austin thompson

February 13, 2024

5  out of  5
rating by austin thompson
"Jake is extremely helpful and professional- it’s Jake from State Farm what else could you expect aside from a 5 star experience?"
We responded:
"Thank you kindly for the glowing review! Here at State Farm, we strive to make sure our customers feel like they're in good hands, whether they're in khakis or not! I'm thrilled to hear we could provide you with the top-notch service you deserve. If you ever need anything else, don't hesitate to reach out!"
Profile photo of Katelyn Gray

Katelyn Gray

February 13, 2024

5  out of  5
rating by Katelyn Gray
"Best State Farm there is!"
We responded:
"Thank you, Katelyn, for choosing us! We're delighted we could assist with your insurance needs!"
Profile photo of Cristina Gomez

Cristina Gomez

February 4, 2024

5  out of  5
rating by Cristina Gomez
"Jake was very helpful and efficient when I called him recently to file a claim. I recommend his office for all your insurance needs."
We responded:
"We love seeing five-stars, Cristina! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Profile photo of Sherif El-Shall

Sherif El-Shall

January 31, 2024

5  out of  5
rating by Sherif El-Shall
"Great experience with Jake and the State Farm team. Highly recommend!"
We responded:
"Thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Valrico, FL."
Profile photo of Charlie Henery

Charlie Henery

January 24, 2024

5  out of  5
rating by Charlie Henery
"I have Been with State Farm since 1994 and they’ve always been very good at helping me with my insurance needs"
We responded:
"Thank you so much for being a valued member of the State Farm family since 1994! We're delighted to hear that our team has consistently met your insurance needs. Your trust means the world to us, and we're here to continue providing you with the excellent service you deserve!"
Profile photo of Heather Barclay

Heather Barclay

January 19, 2024

5  out of  5
rating by Heather Barclay
"Staff were very friendly. Very responsive and quick to get me a quote. Highly recommend “Jake, from State Farm” 😊"
We responded:
"Heather, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Jennifer Anderson

Jennifer Anderson

January 17, 2024

5  out of  5
rating by Jennifer Anderson
"Jake was amazing!! So friendly so personable and incredibly knowledgeable!! If there is money to be saved he will find it for you!!"
We responded:
"Thank you for the five-stars, Jennifer! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."