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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of William Wilkes

William Wilkes

October 29, 2024

5  out of  5
rating by William Wilkes
"Great and friendly service."
We responded:
"William, thank you for your kind words! I'm happy you found our service friendly and great. We appreciate your support and look forward to assisting you with any future needs. - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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Susan Henke

October 22, 2024

5  out of  5
rating by Susan Henke
"The customer service with Jake Gray State Farm is awesome. I would like to commend both Chelsey and Stacy for their professional and friendly attitude and helpfulness during during my recent claim. I was stressed and both took the time to help calm me and process my request as soon as possible. Both these ladies are a credit to your agency. Thank you, Jinney Byrne"
We responded:
"Susan, thank you for your wonderful review! I'm glad to hear that Chelsey and Stacy were able to assist you during your recent claim. Their professional and friendly attitude is something we truly value in our team. It's great to know they helped ease your stress and processed your request promptly. We appreciate your kind words and are here for any future needs you may have. - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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Tricia Magarine-Johnston

October 22, 2024

5  out of  5
rating by Tricia Magarine-Johnston
"Goes beyond five stars. I randomly picked this office to get some help on homeowners' insurance for our new home. We have been with progressive for 16 years. How wonderful it to speak to Mr. Gray. And it was a pleasure to work with Ms. Chelsea Lewis on answering all the questions we had. We now have our car insurance with them as well. You owe it to your home & car and family to check them out."
We responded:
"Thank you, Tricia, for your wonderful review! I'm glad you had a positive experience with our office. It was a pleasure speaking with you, and I'm happy to hear that Chelsea was able to answer all your questions. We're grateful that you chose to switch your car insurance to us as well. If you need any further assistance with your home or car insurance, please don't hesitate to reach out. - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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Kyle Hammond

October 8, 2024

5  out of  5
rating by Kyle Hammond
"These guys are really great !! Quick quotes and affordable ! Stacey Berry is very good with her customer service !!!"
We responded:
"Kyle, thank you for the fantastic review! I'm glad you found our quotes quick and affordable. Stacey is indeed excellent with her customer service, and we're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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Debbie Brett

October 3, 2024

5  out of  5
rating by Debbie Brett
"I needed a renter's policy and spoke to Chelsea Lewis from this office and she was beyond helpful and friendly. Wish more people were like her when you call and need questions answered. Chelsea again thank you for all your help!"
We responded:
"Debbie, thank you for your wonderful review! I'm happy to hear that Chelsea was able to assist you with your renter's policy and provide the friendly and helpful service you needed. We appreciate your kind words and are grateful to have Chelsea on our team. If you have any more questions or need further assistance, feel free to reach out anytime! - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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drake thomas

October 2, 2024

5  out of  5
rating by drake thomas
"CSR Chelsea is always helpful and very knowledgeable Jake’s office rocks"
We responded:
"Hi Drake, Chelsea is indeed a valuable part of our team, and I'm happy to know she has been helpful and knowledgeable for you. Our office strives to provide the best service possible, and your feedback means a lot. If you ever need anything else, we're here for you! - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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vikki l

October 2, 2024

5  out of  5
rating by vikki l
"Great office!! Ask for Chelsea L she's amazing!!!"
We responded:
"Thank you, Vikki! We're glad you had a great experience at our office. Chelsea is indeed amazing, and we're grateful to have her on our team. If you need any further assistance, we're here to help. - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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Melissa Coburn

May 21, 2024

5  out of  5
rating by Melissa Coburn
"Jake was absolutely amazing! Customer service and efficiency was 10/10! And I got a great deal to insure our new cars!"
We responded:
"Melissa, I'm thrilled you had an amazing experience with us! I'm glad you found our customer service and efficiency top-notch, and I'm pleased we could provide you with a great deal on insuring your new cars. Thank you for choosing our office for your insurance needs! Jake Gray - State Farm Insurance Agent, Valrico, FL"
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Adam Bryan

April 21, 2024

5  out of  5
rating by Adam Bryan
"Jacobs office takes care of all his clients the best in the area!!"
We responded:
"Adam, we are always happy to receive stellar reviews like this highlighting our team! We are always striving to ensure that we are creating an experience of a lifetime, so we are happy to hear that we delivered! Thank you so much for taking your time to leave us feedback & we are very excited to welcome you back soon! - Jake Gray - State Farm Insurance Agent | Valrico, FL"
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Mary Beth Gray

April 20, 2024

5  out of  5
rating by Mary Beth Gray
"Jacob and his team give personal and professional service! He saved us money on our car insurance and calls us with any updates to our account. He is a fantastic agent! I would highly recommend him to anyone!"
We responded:
"Mary Beth, your review means a lot to me. Providing personal and professional service is what I strive for with every client. I'm glad I could help you save money on your car insurance and keep you informed with any account updates. Your recommendation is greatly appreciated, and I'm thankful for your trust in me as your agent. If you ever need further assistance or have any questions, please don't hesitate to reach out. I'm here to support you however I can. - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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Jeremy Gray

April 20, 2024

5  out of  5
rating by Jeremy Gray
"Jacob and Bianca have been my agents for years. Couldn’t ask for a better team!"
We responded:
"Jeremy, thank you for sharing your experience with Jacob and Bianca! Our office loves being your good neighbor. - Jake Gray - State Farm Insurance Agent"
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bryce dees

April 19, 2024

5  out of  5
rating by bryce dees
"The REAL Jake from State Farm!! I’ve personally known him for years and he treats me and all his clients with the best care. Always going above and beyond to help people. Outstanding agent to work with!"
We responded:
"Thank you, Bryce, for the amazing review! Our team works hard to provide a great insurance experience in Valrico and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship! - Jake Gray - State Farm Insurance Agent"
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Trevor Reddell

April 19, 2024

5  out of  5
rating by Trevor Reddell
"Very knowledgeable resource absolute hustler in responsiveness 10/10"
We responded:
"Trevor, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Valrico, FL. - Jake Gray - State Farm Insurance Agent"
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Daniel Travelstead

April 19, 2024

5  out of  5
rating by Daniel Travelstead
"Was looking for new home insurance and Jake gave me an incredible bundle deal on both home and auto that was a combined much lower rate than Progressive who I was with previously. He made everything extremely simple in switching over and always picks up the phone or emails back far quicker than any other insurance agent I’ve ever had. Couldn’t recommend him more!"
We responded:
"It was a pleasure working with you, Daniel. I'm glad I could provide you with an excellent bundle deal for your home and auto insurance needs, especially at a lower rate than your previous provider. Your recommendation means a lot to me, and I appreciate your trust in my services. If you ever have more questions or need assistance, feel free to reach out. We're here to help! - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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nicholas lakso

April 18, 2024

5  out of  5
rating by nicholas lakso
"Jake just might be the best State Farm agent you could ever ask for. This guy doesn't just care about your car or home insurance, he cares about your family and making sure you have everything in line in order to protect them. Highly recommend stopping by or giving them a call for a quote."
We responded:
"Hi Nicholas, thank you for your kind words. Our office always goes above and beyond and we're happy to ensure not just your insurance needs are met, but also that your family is protected. Recommendations like yours are invaluable, and I'm sure your agent would be delighted to hear your positive feedback. If there's anything else you need or if you have any questions, feel free to reach out. - Jake Gray - State Farm Insurance Agent"
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Christine Staine

April 12, 2024

5  out of  5
rating by Christine Staine
"Jake and his team are awesome!! Top notch customer service. The staff are very friendly, efficient and accommodating! They treat us like family. If anyone is speaking insurance, give them call!!"
We responded:
"We are overjoyed by reviews like this, Maria! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years! - Jake Gray - State Farm Insurance Agent"
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Aaron Singh

April 11, 2024

5  out of  5
rating by Aaron Singh
"Bianca gave the best and most comfortable service ever. I recommend anyone who is looking for insurance to hop on this train! She made everything clear, easy, straightforward! I can’t say anything else but thank you! State Farm gained a long term customer🙌🏻"
We responded:
"Aaron, we deeply appreciate your review and the time you took to provide feedback! Our top priority at the office is to offer excellent insurance solutions, and we're thrilled you had a positive experience! Serving you with exceptional customer care has been an honor, and we look forward to continuing to meet your insurance requirements in the future! - Jake Gray - State Farm Insurance Agent | Valrico, FL"
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Anthony Zerbo

April 11, 2024

5  out of  5
rating by Anthony Zerbo
"Jake and his team are awesome. They make the big headache of insurance.Easy! They actually CARE that you are insured properly in the event something occurs."
We responded:
"Thank you for the wonderful review, Anthony! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family! - Jake Gray - State Farm Insurance Agent"
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Chelsea Lewis

April 11, 2024

5  out of  5
rating by Chelsea Lewis
"Employees are always happy to help and very informative, great attitudes and very helpful knowledgeable individuals."
We responded:
"We love seeing reviews like this, Chelsea! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! - Jake Gray - State Farm Insurance Agent"
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Loni D

February 28, 2024

5  out of  5
rating by Loni D
"I’ve been with State Farm for years & when I moved, I found this location. Jacob Gray’s office is responsive, and kind you will not find a better more knowledgeable agent!"
We responded:
"Alondra, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Jason Hernandez

February 19, 2024

5  out of  5
rating by Jason Hernandez
"Switching to State Farm with Jake as my agent was a game-changer. He made the process seamless, saved me money, and improved my coverage. Jake’s professionalism, knowledge, and genuine care for my needs were evident throughout our interactions. Highly recommend for anyone looking for personalized and efficient insurance services. Thanks, Jake, for the peace of mind and great savings!"
We responded:
"We are grateful for the amazing review, Jason! It's great to hear we improved the insurance experience for you through seamless processes, coverage that works for you, and money savings! We truly care about our customers and want to make sure they are satisfied in every aspect! Thank you for trusting us with your insurance needs and we’re glad to have you as part of the Jake Gray State Farm Family!"
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ahadick

February 18, 2024

5  out of  5
rating by ahadick
"Absolutely the best service of any/every agent I have had in 40 years of having to pay my own bills. Jake calls me out of the blue with advice and updates including ways to improve coverage at a better cost. I truly feel Jake has my best interest at heart."
We responded:
"Thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Kamila Mercado

February 17, 2024

5  out of  5
rating by Kamila Mercado
"Jake from state farm is the best!"
We responded:
"Kamila, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Valrico, FL."
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Steven Do

February 13, 2024

5  out of  5
rating by Steven Do
"Jake helped me through the consultation and guided me. All the knowledge, insight, and advice he gave showed me what is needed and what is best for me. Honestly I’ve never been more informed!"
We responded:
"Thank you for the five-star rating, Steven! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Stephanye Ann

February 13, 2024

5  out of  5
rating by Stephanye Ann
"Jake was very patient and took the time to answer any and all questions we had! He was very thorough when explaining the things we didn’t quite understand. Highly recommend this State Farm office!"
We responded:
"Stephanye, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"